Below you will find answers to our most common inquiries regarding logistics, payments, and inventory. If your question isn't covered here, email us at sales@departmentstoreliquidations.com
or call 1-800-567-9392.
You can order by phone at 1-800-567-9392 or by emailing your desired items and shipping info to our sales team. We will confirm the total and walk you through the wire transfer process.
We accept Bank Wire Transfers Only for all purchases. This ensures the fastest processing time for high-value truckload transactions.
No. We sell to everyone, whether you are a full-time retailer or a weekend reseller. No business license is required to start making money with our inventory.
No. We do not charge any sales tax. You only pay for the merchandise and the cost of shipping.
The buyer is responsible for shipping. We use our deep industry relationships to get you discounted freight rates. Truckload shipping is calculated by distance—call us for a precise quote.
Once payment is confirmed, most merchandise arrives within 3 to 10 business days, depending on your proximity to the distribution center.
For most loads, yes. However, some distribution centers require dedicated carriers. If you can find a cheaper rate, you are welcome to pick up your goods following our specific guidelines.
We primarily sell overstock and shelf pulls, but also offer customer returns. For a full breakdown of conditions, please visit our Grading Standards Guide.
Some loads come with a full department store manifest, while others are unmanifested. We always provide descriptions or sample manifests to help you understand the mix before you buy.
No. Inventory ships directly from high-security Reclamation Centers. These facilities do not allow public access, only authorized trucking companies for pickup.