Frequently Asked Questions

Below you will find answers to our most common inquiries regarding logistics, payments, and inventory. If your question isn't covered here, email us at sales@departmentstoreliquidations.com

or call 1-800-567-9392.

Orders & Payments

How do I place an order?

You can order by phone at 1-800-567-9392 or by emailing your desired items and shipping info to our sales team. We will confirm the total and walk you through the wire transfer process.

What payments do you accept?

We accept Bank Wire Transfers Only for all purchases. This ensures the fastest processing time for high-value truckload transactions.

Is a Tax ID required?

No. We sell to everyone, whether you are a full-time retailer or a weekend reseller. No business license is required to start making money with our inventory.

Do you charge Sales Tax?

No. We do not charge any sales tax. You only pay for the merchandise and the cost of shipping.

Logistics & Shipping

Who pays for shipping?

The buyer is responsible for shipping. We use our deep industry relationships to get you discounted freight rates. Truckload shipping is calculated by distance—call us for a precise quote.

How long is delivery?

Once payment is confirmed, most merchandise arrives within 3 to 10 business days, depending on your proximity to the distribution center.

Can I use my own carrier?

For most loads, yes. However, some distribution centers require dedicated carriers. If you can find a cheaper rate, you are welcome to pick up your goods following our specific guidelines.

Inventory & Quality

What is the quality?

We primarily sell overstock and shelf pulls, but also offer customer returns. For a full breakdown of conditions, please visit our Grading Standards Guide.

Are loads manifested?

Some loads come with a full department store manifest, while others are unmanifested. We always provide descriptions or sample manifests to help you understand the mix before you buy.

Can I inspect first?

No. Inventory ships directly from high-security Reclamation Centers. These facilities do not allow public access, only authorized trucking companies for pickup.

Department Store Liquidations

Success in the resale market starts with a reliable supply chain. Whether you are stocking up on Amazon liquidation truckloads for a bin store or sourcing fashion for a boutique, our goal is to provide hassle-free access to big-box inventory. We remove the middleman to ensure you get the best price on the market.

By focusing on high-volume categories like bin store merchandise truckloads, we help entrepreneurs scale quickly. Our direct-ship model ensures that the integrity of the merchandise is maintained from the moment it leaves the retailer until it reaches your dock.

For those targeting specific household markets, our Target liquidation truckloads offer a premium mix of home decor and apparel. We handle the logistics so you can focus on the sales and processing that turn pallets into profits.

If you have questions about specific load availability, check our Truckloads of the Week for our current top-performing deals. We are dedicated to your success—because when you make money, we grow together.

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